Terms of service

Terms and Conditions (GTC) by Profiltek Webshop
1. Scope
For all orders via our website, the following general terms and conditions apply (AGB). The offer on this website is governed exclusively on consumers residing in Switzerland or Liechtenstein (hereinafter referred to as "Customer").
As a consumer or consumer, a natural person is called business relationships with Swiss Carpenter GmbH, which can not be assigned to their commercial nor their independent professional activity. Orders in non-household quantities can be rejected without justification.
Swiss Carpenter GmbH reserves the right to change these terms and conditions at any time. Decisive is the version of these terms and conditions that can be changed at the time of order, which can not be changed on one side for this order. Conflicting or deviating conditions of the clientele are not recognized.
The operator of this website is Swiss Carpenter GmbH ().
2. Information on this website
Swiss Carpenter GmbH involves information about products and services. Price and assortment changes and technical changes are reserved. All information on www.profiltek-webshop.ch (product descriptions, illustrations, illustrations, films, mass, weights, technical specifications, accessories and other information) Serves Illustration and are to be understood as proximity values ​​and are not binding. In particular, they are not an assurance of properties or guarantees, except it is explicitly noted differently. Swiss Carpenter GmbH strives to provide all information and information on this website correctly, completely, up-to-date and clearly, but Swiss Carpenter GmbH can not ensure neither explicitly nor tacitly guarantee.
All offers on this website are considered non-binding and are not to be understood as binding offers.
Swiss Carpenter GmbH can not guarantee that the listed products are available at the time of ordering. Therefore, all information on availability and delivery times are without guarantee and can change at any time and without announcement.
3. Prices
SWISS Carpenter GmbH specified sales prices are final prices and include, unless otherwise stated, the statutory value added tax and any other statutory levies such as pre-drawn recycling fees (VRG) or copyright levies for electronic equipment. The prices are purely net in Swiss francs (CHF).
Any shipping costs, where not otherwise provided, will be charged additionally and can be paid by the customer. Shipping costs are reported separately in the ordering process.
Technical changes, errors and pressure errors remain reserved, especially Swiss Carpenter GmbH can make price changes at any time and without notice. No consulting and support services are included in the sales prices.
4. Conclusion of contract
The products and prices on this website are considered non-binding offers.
With the order via this website including the acceptance of these terms and conditions, the customer issues a legally binding offer for the conclusion of the contract. Swiss Carpenter GmbH then sends an automatic order confirmation by email, confirming that the customer's offer at Swiss Carpenter GmbH has been received. Orders made are binding for the customer. Where not otherwise noted, there is no return or withdrawal right.
The contract comes about as soon as Swiss Carpenter GmbH sends a declaration of acceptance by email, where the shipping of the ordered products or services is confirmed.
Orders will only be delivered after complete payment (exception: delivery against invoice) and if the goods are available. If the ordered goods are not or not fully delivered, Swiss Carpenter GmbH is entitled to not or only partially accept the order. In such a case, Swiss Carpenter GmbH will inform customers by email. If the payment of the customer has already been received by Swiss Carpenter GmbH, the payment will be refunded to the customer. If no payment is made, the customer will be released from the obligation to pay.
5. Payment options and retention of title
The customer is available to the payment options specified in the ordering process.
Swiss Carpenter GmbH reserves the right to exclude customers without giving reasons of individual payment options or to insist on prepayment.
Swiss Carpenter GmbH can rise in default of the customer default interest of 5% per year and a reminder fee of CHF 20.- per reminder.
The products supplied to the customer remain up to complete payment has been made the property of Swiss Carpenter GmbH.
6. Delivery, test obligation, defects and return
The deliveries are sent by post or courier to the address specified by the customer in the order.
Swiss Carpenter GmbH is trying to comply with the shortest possible delivery periods. Any delivery times specified in the order confirmation, however, are not binding. Swiss Carpenter GmbH is entitled to partial deliveries. The shipping costs will be calculated in this case only once.
The shipping of the invoice, as far as delivery against account is offered, is by election of Swiss Carpenter GmbH by email or by post.
If the delivery is not deliverable or the customer refuses to accept the delivery, Swiss Carpenter GmbH can resolve the contract after a notification by email to the customer and under compliance with a reasonable grace period and to charge the costs for the activities.
The customer is obliged to examine the delivered goods immediately after receipt of the delivery and any defects, for which Swiss Carpenter GmbH is guaranteed to ensure, immediately in writing by letter or email to the address in the imprint (> link).
Returns to Swiss Carpenter GmbH are made on account and risk of the customer. The customer has the goods in original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address indicated by Swiss Carpenter GmbH.
If the examination by Swiss Carpenter GmbH arises that the goods have no detectable defects or these are not covered by the manufacturer's warranty, Swiss Carpenter GmbH may charge the activities, the return or any disposal to the customer.
7. Right of withdrawal
The customer will grant a right of withdrawal for 10 calendar days after receipt of the goods. The deadline is considered to be met if the customer sends the written cancellation by email or letter (address according to imprint,> link) within the deadline to Swiss Carpenter GmbH. The revocation does not require justification.
The exercise of the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 10 calendar days in original packaging, complete with all accessories and together with the delivery note to the return address specified by Swiss Carpenter GmbH in the imprint (> link). Returns to Swiss Carpenter GmbH are made on account and risk of the customer. A payment already already paid will be refunded within 20 calendar days to the customer, if Swiss Carpenter GmbH has already retained the goods or the customer can provide a proof of shipment.
Swiss Carpenter GmbH reserves the right to demand for damage, excessive wear or loss of value due to improper use of appropriate compensation and to deduct the impairment of the already paid purchase price or to charge the customer.
In the following cases no right of withdrawal is granted:
(i) If the contract has a random element, namely because the price is subject to fluctuations to which the provider has no influence;
(ii) If the contract has a movable matter, which is not suitable for a return due to its nature or can spoil quickly;
(iii) If the contract has a movable matter, which is made according to the specifications of the customer or clearly tailored to personal needs;
(iv) If the Treaty has digital content to the subject matter and which this content is not made available on a fixed disk or if the contract is to be fully fully fulfilled by both parties;
(v) If the Treaty has a service to the subject matter and the contract is fully fulfilled by the provider with the prior express consent of the customer before the cancellation period has expired.
(vi) in the areas of accommodation, transport, supply of food and beverages as well as leisure activities, if the provider undertakes to provide the contract to provide the services at a given time or within a precisely stated period of time.
8. Warranty
Swiss Carpenter GmbH strives to deliver goods in perfect quality. In the case of shortcomed defects, Swiss Carpenter GmbH assumes the warranty period for deficiencies and functioning of the object of the customer acquired by the customer as the statutory warranty period. In the discretion of Swiss Carpenter GmbH, the warranty is provided by free repair, equivalent replacement or refund of the purchase price. Further warranty rights are excluded.
The warranty is the normal wear and consequences of improper treatment or damage by DE