Our Transparent Policies
Important Information to Know
We would like to outline that all of our products are custom made to your measurements, therefore once ordered and paid for we are not responsible of the outcome if your measurements are not correct. This obviously does not apply in in case we are asked to measure your enclosure and this case we are responsible for proper fit.
Once ordered and delivered we do not allow returns or exchanges unless there is a clear impairment or damage.
Our enclosures are being made exclusively made by PROFILTEK SPAIN and shipped directly to you once being produced. We extend PROFILTEK SPAIN 5 years warranty on all parts excluding seals. TECNOCLEAN glass treatment is guaranteed for 8 years.
Our installation services offered to you is provided by trained professionals ( Schreiner EFZ) only and we guarantee proper installation to Swiss standards.
Our prices included VAT and are without delivery charges as indicated by each product.
There are NO SWISS DUTY CHARGES TO BE PAID.